Manage private dining inquiries, proposals, and bookings in one platform. Capture qualified leads, respond faster, and convert group dining requests into confirmed revenue.
Automatically build detailed guest profiles with contact details, visit history, spend patterns, and booking behavior.
Store dietary restrictions, favorite menu items, preferred seating, wine choices, and service notes — all in one place.
Understand how often guests visit, average spend, and lifetime value to identify your most valuable customers.
Automatically track birthdays, anniversaries, and milestones to trigger personalized offers and messages.
Tag guests as VIP, corporate client, influencer, event planner, or regular and tailor communication accordingly.
Manage shared guest profiles across multiple outlets for consistent service everywhere.
Books online via website, widget, or staff entry
Guest profile is automatically created or updated
Contact details and booking history linked instantly
Occasion, special requests, and preferences captured
Confirmation sent via email or SMS
Visit history automatically recorded
Spend patterns tracked per guest
Dietary preferences and seating choices saved
Notes from staff added to profile
All data centralized in one secure CRM system
View complete guest history before arrival
See past orders and average spend
Identify VIP or repeat guests instantly
Access special notes (allergies, favorite table, occasions)
Prepare team with personalized service instructions
Greet guests by name
Offer preferred dishes or drinks
Assign favorite table or seating area
Acknowledge birthdays or anniversaries
Deliver consistent, premium hospitality
Send personalized thank-you messages
Trigger birthday & anniversary campaigns
Share exclusive offers based on visit history
Invite guests to special events
Encourage repeat visits and long-term loyalty
Guest profiles are automatically generated when a reservation is made or guest data is captured through POS or inquiry forms.
Yes. You can store dietary restrictions, allergies, favorite items, seating preferences, and internal notes.
Yes. All guest information is stored securely and access is controlled within your organization.
Absolutely. The system tracks visit frequency and spend, helping you identify high-value guests instantly.
Yes. Multi-location groups can sync guest profiles to deliver consistent service across all branches.
Yes. Personalized experiences and targeted follow-ups significantly improve guest retention and loyalty.
Take control of your costs, streamline workflows, and improve profitability with our powerful Restaurant Operations Management Tools.
PickTables connects diners and restaurants through an intelligent online reservation system. We make booking tables effortless and help restaurants grow through automation, insights, and customer engagement tools.
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