We use personal data for the following purposes:
To Provide the Platform
We use your data to create accounts, process bookings, show venue availability, manage reservations, operate dashboards, send booking updates, and provide customer support.
Lawful basis: contract, legitimate interests, and legal obligation where applicable.
To Manage Restaurant Bookings
We share booking details with the venue you choose so the venue can manage your reservation.
Lawful basis: contract and legitimate interests.
To Manage Venue Owner Subscriptions
We use business and billing data to manage subscription plans, invoices, payments, account access, plan limits, and support.
Lawful basis: contract and legal obligation.
To Send Service Messages
We may send important non-marketing messages, such as booking confirmations, booking updates, password resets, account notices, payment reminders, and security alerts.
Lawful basis: contract and legitimate interests.
To Improve PickTables
We use website and platform usage data to improve performance, fix bugs, understand feature usage, prevent errors, and make the platform easier to use.
Lawful basis: legitimate interests or consent where required for cookies.
To Prevent Fraud & Protect Security
We may use personal data to detect suspicious activity, prevent fake bookings, stop misuse, protect accounts, and secure the platform.
Lawful basis: legitimate interests and legal obligation.
To Send Marketing
We may send marketing emails only where allowed by law, such as when you have opted in or where soft opt-in rules apply to existing business relationships.
You can unsubscribe at any time.
Lawful basis: consent or legitimate interests where legally permitted.
To Comply With Legal Duties
We may keep records for tax, accounting, legal claims, regulatory requests, and compliance purposes.
Lawful basis: legal obligation and legitimate interests.
