Welcome to PickTables. These Terms & Conditions explain the rules for using our website, booking platform, restaurant dashboard, subscription services, and related tools.
By accessing or using PickTables, creating an account, making a table booking, listing a venue, or subscribing to one of our plans, you agree to these Terms. If you do not agree, you should not use our website or platform.
PickTables is a UK-focused online restaurant table reservation and venue management platform. Our platform helps:
PickTables provides the technology platform. We are not the restaurant, venue, food provider, hospitality operator, or event organiser unless clearly stated otherwise.
Trading name: PickTables
Legal business name: [Add legal company name]
Registered office:[Add UK business address]
Company number:[If applicable]
ICO registration number:[Add only if registered]
Email: picktables.10@gmail.com
Phone:+44 7361 553886
In these Terms:
“PickTables”, “we”, “us”, “our” means PickTables and the business operating the PickTables platform.
“Platform” means the PickTables website, dashboard, booking system, owner tools, customer tools, plugins, software, APIs, widgets, emails, forms, and related services.
“Customer”, “Diner”, “Guest” means a person using PickTables to search for restaurants, make a booking, manage a booking, submit a review, or contact a venue.
“Venue Owner”, “Restaurant Owner”, “Operator” means a business or person using PickTables to list a venue, manage reservations, manage tables, receive booking requests, or subscribe to PickTables services.
“Venue” means any restaurant, café, bar, dining space, hospitality business, or similar business listed on PickTables.
“Subscription” means a paid plan purchased by a Venue Owner or business user.
You may use PickTables only if:
If you create an account for a business, you confirm that you have authority to act on behalf of that business.
Customers can use PickTables to request or manage table bookings at listed venues.
When making a booking, you agree to:
A booking may be confirmed automatically or manually depending on the venue’s settings. PickTables does not guarantee that every booking request will be accepted.
The venue is responsible for honouring confirmed bookings, managing table availability, handling service issues, food quality, accessibility, allergens, and customer experience.
If you are a Venue Owner or Operator, you are responsible for:
PickTables may remove or suspend venue listings that appear inaccurate, misleading, harmful, fraudulent, inactive, or in breach of these Terms.
You are responsible for keeping your login details secure.
You must not:
You must contact us immediately if you suspect unauthorised access to your account.
Venue Owners may need an active subscription to access certain PickTables features.
Subscription features, limits, billing periods, and prices are shown on the pricing page, checkout page, or inside your account at the time of purchase. Do not rely on older screenshots, marketing pages, or outdated plan descriptions.
Unless stated otherwise:
PickTables may update plan features or pricing from time to time. If a material change affects your active paid subscription, we will aim to provide reasonable notice.
You may cancel your subscription from your account dashboard or by contacting support.
Unless required by law or stated at checkout:
If you believe you were charged incorrectly, contact us as soon as possible with your account email, invoice details, and payment reference.
PickTables may offer free trials, discounts, coupons, launch offers, or promotional pricing.
Promotions may be:
After a free trial or discounted period ends, your subscription may renew at the standard price shown at checkout unless cancelled before renewal.
We aim to keep PickTables available and reliable, but we do not guarantee uninterrupted access.
The platform may be unavailable due to:
Where practical, we will try to minimise disruption and restore service as soon as reasonably possible.
You must not use PickTables to:
We may suspend or terminate accounts that breach these rules.
Customers may be able to submit reviews, ratings, photos, feedback, or comments.
By submitting content, you confirm that:
PickTables may moderate, approve, reject, hide, or remove reviews where necessary to prevent abuse, spam, fake reviews, legal risk, or platform misuse.
You keep ownership of your content, but you give PickTables permission to display, store, process, edit for formatting, and use it in connection with the platform.
Venue Owners are responsible for the accuracy of their venue information, including:
PickTables may display this information but does not independently verify every listing.
Customers should contact the venue directly for urgent or safety-critical information, including allergies, ingredients, accessibility, deposits, and special requirements.
PickTables may connect to or link with third-party services, such as:
Third-party services are controlled by their own terms and privacy policies. PickTables is not responsible for third-party websites, outages, content, data handling, or service decisions.
PickTables processes personal data in accordance with our Privacy Policy.
Venue Owners are responsible for ensuring that their own use of customer data complies with applicable UK data protection laws. In some cases, the Venue Owner may act as a data controller and PickTables may act as a processor or service provider.
Where required, PickTables and the Venue Owner may need a separate data processing agreement.
You must not upload personal data to PickTables unless you have the right and lawful basis to do so.
PickTables owns or licenses all intellectual property rights in the platform, including:
You may use PickTables only for the purpose allowed by these Terms.
You must not copy, resell, reproduce, modify, distribute, or create competing products from any part of the platform without written permission.
Venue Owners keep ownership of their own venue content, menus, images, and business information, but grant PickTables permission to host, display, process, and use that content to provide the platform.
Business users may receive access to non-public information, including customer details, booking data, dashboard features, pricing, reports, or platform processes.
You must keep confidential information secure and must not disclose it except where needed to operate your venue or where required by law.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under English law.
To the fullest extent permitted by law:
For paid business subscriptions, PickTables’ total liability for claims relating to the platform will not exceed the amount paid by you to PickTables in the 12 months before the claim arose, unless the law requires otherwise.
We may suspend or terminate your account if:
You may stop using PickTables at any time. If you have a paid subscription, cancellation rules in Section 8 apply.
After termination, we may retain limited records where needed for legal, tax, accounting, fraud prevention, security, or dispute purposes.
We may update these Terms from time to time.
If changes are important, we may notify users by email, dashboard notice, or website notice. The updated Terms will apply from the date shown at the top of the page.
Your continued use of PickTables after changes are published means you accept the updated Terms.
These Terms are governed by the laws of England and Wales.
If a dispute arises, please contact us first so we can try to resolve it informally.
If the dispute cannot be resolved, the courts of England and Wales will have jurisdiction, unless consumer protection law gives you the right to bring a claim elsewhere in the UK.
For Questions About These Terms?
PickTables Support
Email: picktables.10@gmail.com
Phone:+44 7361 553886
Location: United Kingdom
We aim to respond within 2 business days.
PickTables helps UK diners discover restaurants, check live table availability and book online instantly. For restaurant owners, PickTables provides reservation software, table management, booking reminders, reviews and customer insights.
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